Terms and condition

Indian Bite Privacy Policy & Terms & Conditions Privacy Policy Last Updated:

01 Sep 2025 Indian Bite (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application, website, or related services.

1. Information We Collect- Personal Information: Name, email address, phone number, delivery address, payment details, and login credentials.- Usage Data: App usage patterns, order history, preferences, and feedback.- Location Data: Real-time location to facilitate accurate deliveries (only with your permission).- Device Information: Device type, operating system, unique device identifiers, and IP address.

2. How We Use Your Information- Process and deliver your food orders.- Provide customer support and resolve complaints.- Improve and personalize your app experience.- Send updates, offers, and promotions (with your consent).- Ensure security and prevent fraudulent activities.

3. Sharing Your Information We do not sell your personal data. However, we may share your information with:- Restaurant Partners & Delivery Agents to fulfill your orders.- Payment Gateways to process secure transactions.- Service Providers for analytics, marketing, and customer support.- Legal Authorities when required by law or to protect our rights.

4. Data Security We implement strict security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights You have the right to access, update, or delete your personal information, withdraw consent for marketing, and request a copy of the data we hold about you.

6. Cookies & Tracking We may use cookies and similar tracking technologies to improve app performance and personalize your experience.

7. Third-Party Links We are not responsible for third-party privacy practices.

8. Changes to This Policy We may update this Privacy Policy and will notify you of significant changes.

9. Contact Us Email: support@indianbite.com Address: Agra, India Terms & Conditions Last Updated: 01 Sep 2025

1. Eligibility- You must be at least 18 years old to use our Services.- You represent that you have the legal capacity to enter into this agreement.

2. Account Registration- You must create an account to place orders.- You are responsible for securing your account credentials.- You must provide accurate and complete information.

3. Orders & Payments- All prices are in INR and inclusive of taxes unless stated otherwise.- Payments must be made through approved payment methods.- Orders cannot be cancelled once confirmed unless permitted by the restaurant.

4. Delivery Policy- Delivery times are estimates and may vary.- You must be available at the delivery location at the time of delivery.- Failed deliveries due to incorrect information or unavailability may still be charged.

5. User Responsibilities- Do not use the Services for unlawful purposes.- Do not interfere with the app or attempt hacking.- Do not post false, misleading, or harmful information.

6. Restaurant & Menu Information- Menus and prices are provided by partners.- We are not responsible for food quality, taste, or freshness.

7. Refund & Cancellation- Refunds processed only for payment errors or unfulfilled orders.- Refunds may take 5–7 business days.

8. Limitation of Liability- We are not liable for indirect or consequential damages.- Liability is limited to the amount paid for the specific order.

9. Changes to Terms- We may update these Terms periodically.

10. Governing Law- Governed by the laws of India.- Disputes subject to the jurisdiction of Agra, Uttar Pradesh.

11. Contact Us Email: support@indianbite.co.in Address: Ground Floor, 1st and 2nd Floor, A - 24/9, Mohan Co-operative. Industrial Estate, Mathura Road, Saidabad Mohan C, Block B-1, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, 110044.